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Customer Service Representative

Contract Type

Full time

Level

Junior

Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

Requirements

  • At least 1-2 years customer service experience with Data Entry and Order Processing
  • Candidates with technical background is an advantage
  • Must have intermediate PC skills
  • Must have positive focus on customer service
  • Must have strong interpersonal and communication skills
  • Fresh graduates are welcome to apply


Qualifications

  • Enter and process customer order in timely manner
  • Assisting customers and colleagues by providing product information, availability & pricing of items and quotations
  • Assist sales process – alias with customer and logistics to provide excellent service in delivering goods
  • Receives basic technical inquiries on products
  • Provides solutions for customers inquiries
  • Strive to provide a high level of customer service to our clients

Benefits and Perks

  • De Minimis
  • 13th Month Pay
  • Pag-Ibig
  • PhilHealth
  • Social Security System
  • Healthcare
  • Bereavement
  • Magna Carta for Women
  • Maternity
  • Paternity
  • Sick
  • Solo Parent
  • Vacation
  • Violation Against Women (VAWC)

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