Master Data Management Associate
· Maintain a Global Repository of Ariba Reference data (Excel for now, MDM tool in the future).
· Maintain Ariba specific global key records values.
· Monitor ServiceNow queue for Ariba reference data update requests.
· Validate requests by referring to Global Repository and key record values for accuracy.
· Manage communication with requestor.
· Prepare data to update Ariba – file formats.
· Update Ariba.
· Verify any errors in Ariba.
· Inform requestor of errors.
· Update ServiceNow requests.
· Ability to gain knowledge with training of Ariba file upload methods and error message evaluation.
· An understanding of Excel and comma separated value (.csv) files.
· Understanding of data dependencies among files.
· Understanding of data mapping rules, policies and control procedures.
· Creating and maintaining an organized repository of versioned files.
· Ability to follow instructions from procedural run-books.
· Knowledge of ServiceNow to manage, prioritize, change status and update tickets as needed.
· Good communication skills, including communicating status of requests to requestors
- Ability to maintain statistics and KPI’s of requests per month.